Returns & Exchanges
At De' Vora Pet Products, we want you and your furry companions to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a hassle-free 30-day return policy for all unworn and unused pet lifestyle gear.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Ensure the products are in their original condition with all tags attached, and place them securely in the original shipping box if possible.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing