Frequently Asked Questions
Everything you need to know about De' Vora pet fashion and accessories.
What is the standard shipping timeframe for orders?
We typically process and ship orders within 1-3 business days. Standard shipping within the United States usually takes 5-7 business days to arrive at your doorstep.
How do I determine the correct size for my pet?
Each product page features a detailed size guide. We recommend measuring your pet's neck, chest, and length to ensure a comfortable fit for our high-fashion apparel.
What is your return and exchange policy?
We offer a 30-day return policy for unused items in their original packaging. If the size isn't right, we are happy to facilitate an exchange for the perfect fit.
Are De' Vora products machine washable?
Most of our fashion items are machine washable on a gentle cycle. However, we recommend air drying to maintain the integrity of the premium fabrics and designs.
Do you offer international shipping?
Yes, De' Vora ships our pet products worldwide. International shipping rates and delivery times vary depending on the destination country.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.